Representing estates and facilities professionals operating within the  



Increase in support staff aims to tackle failures of care

Monitor’s recently released Board report on the performance of the NHS Foundation Trust sector in 2013/14 shows that, among moves to tackle the failures of care highlighted by the Francis report and Keogh review, NHS FTs hired an additional 24,123 members of staff last year  - the majority being healthcare assistants and others supporting frontline services, as well as nurses.

The report confirms that this was three times what was planned, and a 4.1% increase on the previous year, in a bid to upgrade the quality of services to patients.

Overall, the report reveals, the 147 NHS FTs (which make-up two-thirds of all NHS Trusts) met national performance standards for the majority of operational targets tracked by Monitor over the course of 2013/14, and finished the year in financial surplus. However, the surplus was one-third the size of the previous year, and in a sign of the increased pressures upon services, more Trusts failed to meet waiting times targets in the final quarter (1st January 2014 to 31st March 2014).