University Hospitals of Leicester NHS Trust

This was the trust’s second inspection using our comprehensive inspection methodology. We had previously inspected this trust in January 2014 where we rated it as requiring improvement overall. This inspection was a focused inspection which was designed to look at the improvements the trust had made since the last inspection.

During this inspection we followed up on the identified areas that required improvement from the 2014 inspection. We looked at a wide range of data, including patient and staf surveys, hospital performance information and the views of local partner organisations. The announced part of the inspection took place between the 20 and 23 June 2016 but we inspected critical care between the 25 and 27 July 2016. We also carried out unannounced inspections to Leicester Royal Infirmary, the Glenfield Hospital and Leicester General Hospital on 27 June, 1 July and 7 July 2016.

Overall, we found the provider was performing at a level which led to the judgement of requires improvement. We inspected 8 core services across three hospital locations. We rated the Leicester Royal Infirmary, Leicester General Hospital and the Glenfield Hospital all as requires improvement. Although the overall rating we gave the trust in this inspection was the same as they were awarded in their 2014 comprehensive inspection, we did find improvements had been made. These were particularly evident in staf engagement and confidence in the leadership team.