Wye Valley NHS Trust

7th November 2016
Grading:
Grading Explained: Requires Improvement
Full CQC Report: Click here for report

We carried out this inspection as part of our comprehensive programme of re-visiting trusts which are in special measures. We undertook an announced inspection from 5 to 8 July 2016 and unannounced inspections on 11, 17 and 18 July 2016.

Overall, we rated Hereford Hospital as requires improvement with three of the five questions we ask with safe, efective and well led being judged as requiring improvement. We rated Hereford Hospital as inadequate for being responsive as patients were unable to access all services in a timely way for initial assessments, diagnoses and/or treatment.

We rated caring as good. Patients were treated with kindness, dignity and respect and were provided the appropriate emotional support.