At last night’s gala dinner during the National Forum, HEFMA celebrated the winners of its 2023 Awards. Congratulations to everyone who was nominated and shortlisted. It’s a tremendous achievement, but there can only be one winner in each category. This year’s winners are:
Personal Development Award
Nick Richards, Programme Support and Lived Patient Experience – Making Room for Dignity
Derbyshire Healthcare NHS Foundation Trust
Nick joined the Trust in 2016 as a data analyst in the IT department. He was selected for his role within the Making Room for Dignity Programme as a result of his excellent organisational skills and his lived experience of mental health. He has a condition that severely impacts his speech, as well as cerebral palsy which affects his day-to-day mobility and manual dexterity. These factors make his achievements even more powerful. They have not affected his ability to excel, but rather have enriched the direct experience he brings to his role, especially when advising on the needs of patients.
Shortlisted
Jazz Matharu, Property and Space Manager, Birmingham Community Healthcare NHS Foundation Trust
Stephen Hinckles, Associate Director of Estates (Capital Planning), Birmingham Community Healthcare NHS Foundation Trust
Samantha Tustin, Facilities Call Centre Operator, Herefordshire & Worcestershire Health & Care NHS Trust
Sophie Williams, SSDU Training & Development Coordinator, Wrightington, Wigan & Leigh Teaching Hospitals
People Development Award
Facilities Learning and Development Team
Facilities Services, Sheffield Teaching Hospitals NHS Foundation Trust
This team was put together to enable the provision of training and development across the whole of the Facilities Directorate. They are responsible for all training for cleaning, portering, laundry, transport and security teams and are taking on responsibility for catering training. All existing conflict resolution training content has also been reviewed and updated to ensure it reflects the core skills training framework aims and learning outcomes. New training content and a full face-to-face training programme with supporting interactive workbook and learning materials were developed and launched, including development and approval of a new conflict resolution training needs outline.
Shortlisted
Catering Team, Harrogate Integrated Facilities (HIT) Limited
St James Facilities Management Team, Leeds Teaching Hospitals Trust
Carl Henniker, Deputy Director of Estates
Manchester University NHS Foundation Trust (MFT)
Facilities South Team, Nottinghamshire Healthcare NHS Trust
Project of the Year
BFS Projects
Barnsley Facilities Services
The Community Diagnostic Centre (CDC) at Barnsley Glassworks was one of the first of the new CDCs to open. Its design moves away from an institutional feel and creates a space more akin to a contemporary retail outlet, with lots of natural light from full-height windows. As a result of a Government-imposed deadline, the timescale for design and construction was very tight, with a 14-week contract period to include the installation of complex M&E systems and radiation protection. It was an ambitious and challenging programme, but as a measure of its success, the Trust has been granted additional funding for extension to the scheme to include CT and MRI scanning.
Shortlisted
Estates Hospitals of the Future Enabling Works Team, Leeds Teaching Hospitals NHS Trust
Facilities/Quality Assurance Team, Leeds Teaching Hospitals NHS Trust
Capital Projects Team, Oxford University Hospitals Trust
Development RAAC Team, West Suffolk NHS Foundation Trust
Efficiency & Improvement
Estates Team
The Hillingdon Hospitals NHS Foundation Trust (THH)
Sustainable Operation of the Estate has involved a restructuring of the estates team into four key functions: Maintenance, Compliance, Capital and Sustainability, each with its own lead. Sustainability became a key driver for the team, to not only make strides on the NHS commitment to net zero, but also maintain the dilapidated estate (Hillingdon has the second largest backlog of any hospital in the country) until a new hospital is built. The Trust has proved that through prioritisation and with the right engagement, sustainability and net zero transformations can be achieved, with gains in energy reductions and renewables, electric vehicles and zero domestic waste to landfill.
Shortlisted
Estates & Facilities Team, Birmingham Community Healthcare NHS Foundation Trust
Land and Property Team, Birmingham Community Healthcare NHS Foundation Trust
Sterile Services Department, Harrogate Integrated Facilities (HIP) Limited
Team of the Year
Catering Team
Stockport NHS Foundation Trust
Stepping Hill Hospital is an Exemplary site (Independent Review of NHS Hospital Food), and the team takes part in pilots and innovative solutions around 24/7 food service, supporting other Trusts in driving improvement. The team are strong advocates for sourcing British food and have also innovated with the introduction of the Estates & Facilities Matron, driving partnership working between facilities and clinical staff. Winners of NHS Chef 2022, the team also have their own pastry section with a fully trained chef to support menu adaption. This team is flourishing because every member believes in what they are trying to achieve, and they are taking others with them on the journey.
Shortlisted
Estates & Facilities Team, Birmingham Community Healthcare NHS Foundation Trust
Estates & Facilities Team, Leeds & York Partnership NHS Foundation Trust
Operational Estates Department, Stockport NHS Foundation Trust
In House (Estates & Facilities) Cleaning Team, The Hillingdon Hospitals NHS Foundation Trust
Leader of the Year
Carol Birch, Associate Director of Facilities
CDDFT – Synchronicity Care Limited
Carol is responsible for the operational management of Facilities Services with a budget of £30 million. She supports over 400 frontline non-clinical staff to do the best they can, every single day to deliver catering, portering, domestic, linen, switchboard, car parking and transport services across eight hospital sites and a number of community premises.
Carol is also the lead for the development of Synchronicity Care’s People Matter Strategy, which covers Estates, Facilities and Procurement service, Information Governance: Data Security & Protection Toolkit and Equality Diversity and Inclusion (EDI), representing SCL on the Trust EDI Group.
Shortlisted
Geoff Neild, Programme Director, Derbyshire Healthcare NHS Foundation Trust
Iain Clarke, Deputy Trust Catering Manager, Newcastle upon Tyne Hospitals Trust
Chris Campbell, Acting Hotel Services Officer, Northumbria Healthcare Facilities Management
Katie Wright, Catering & Security Manager, Northumbria Healthcare Facilities Management
Outstanding Service Award
Jonathan Stewart
A former National Chair of HEFMA, Jonathan joined the NHS in 1978 as an Engineering Apprentice and Maintenance Craftsman, progressed to Director of Estates and Facilities Management in 1998 and became an independent Estates and Facilities Management Consultant in 2012. He has been an active member of HEFMA for many years, served as National Chair for an extended tenure during the pandemic and continues to serve on National Council. Jonathan has also been instrumental in establishing the National Healthcare Estates and Facilities Day, working alongside many of our partner organisations.
Pictured: National Chair Kay Mulcahy presenting Jonathan Stewart with the Outstanding Service Award.
For a full report, see the July/August issue of HEFMA Pulse Magazine.
