NHSX publishes digital guidelines

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NHSX has published new digital guidelines to support local NHS leaders and organisations to transform services for patients.

The ‘What Good Looks Like’ framework gives NHS managers clear, easy-to-use instructions on what they should be doing to use digital better in their service, and how they should be paying for it. It describes the common foundation that should be in place across the NHS, from using a secure digital infrastructure to ensuring that digital systems are designed to meet the needs of their staff and patients.

The resources are described as an important step in continuing to digitise NHS services and build on the progress made in adopting digital tools during the pandemic. The guidelines will be followed up with an assessment process to be outlined by NHSX later this year, so NHS services can identify their gaps and prioritise areas for investment and improvement.

Health and Social Care Secretary, Sajid Javid, says: “Over the past 18 months we have all appreciated the immense value of technology. This is particularly true for the NHS with digital technologies freeing-up hospital beds and allowing clinicians to continue seeing patients remotely – and it will be invaluable in meeting other health challenges in the long-term.”

Matthew Gould, Chief Executive of NHSX says: “These two documents will give frontline leaders the essential guidance they need to plan their digital transformation. They set out what they should be driving towards, and how they will need to pay for it.

“They have been produced following extensive consultations with the frontline, and will continue to change as we get more feedback. They are designed to be helpful, empowering and clear.”



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